Do you ever think of ways to enhance engagement with customers while handling their privacy? For an owner of a virtual shop, competing against rivals requires much more than just a working website and money — it needs proper customer service. WooCommerce marketing SMS and OTP (One Time Password) plugins are ways to engage the customers and at the same time assure safety. But how do these plans work, and which ones are worth using?
We will look at the merits of using the WooCommerce SMS & OTP plugin in this article, the best available as well as the most popular ones will be reviewed, and include a step-by-step tutorial on how to use the plugins. You will thus know what you need to do with these tools to enhance your eCommerce store.
Benefits of Using Woocommerce SMS And OTP Plugins
Improved Communication with Customers
Maintaining real-time relevance with customers, especially for online retailers, remains one of the greatest hurdles. With the help of WooCommerce SMS notifications, there are possibilities for sending messages such as order confirmation and shipping, and even advertisement offers to customers’ phones instantly. This way, they will always be updated which builds up the confidence and satisfaction of the customers.
OTP Verification Offers More Security
There is increased online crime to be addressed and with this comes the need to authenticate users even more. Safety precautions are enhanced by the WooCommerce SMS & OTP pluginwho send messages containing one-time passwords to their users’ mobile phones before conducting any sensitive business actions that include but are not limited to logging in, purchasing, or changes in the account. This way, such activities can only be carried out by the intended persons and hence fraud is less likely to occur.
Enhanced Rates of Conversion
The ability to receive order alerts or reset a password via an SMS is advantageous to the customers and encourages them to come back. If customers are aware that they will receive some updates in the course of their shopping, they are most likely to finish making the purchases. Also, WooCommerce SMS notifications are opened faster than an email, which in turn, delivers very important information to the concerned people instantly thus ensuring high conversion rates.
Stopping Customers from Leaving with Items in the Shopping Carts
Every other ecommerce shop experiences a challenge known as cart abandonment where people leave the page before purchasing goods in the online stores. Sending abandoned cart alerts to customers using the Woocommerce Pluginencourages them to revive and complete their transactions. When addressing customers who left their orders, a simple follow-up message can do wonders, more so, if it comes with an attractive deal for them.
Comparing Top WooCommerce SMS & OTP Plugins
Of course, there are many of WooCommerce SMS and OTP plugins. However, which comes fits your store the best? Let’s take a look at some of the best options available:
WooCommerce SMS & OTP Plugin
This Woocommerce Pluginincludes both the SMS service and OTP service under one roof. Using this plugin, you can configure automated SMS messages to be sent on the change of order status and switch on the use of OTP for logging into an account, making purchases, and so on. It works efficiently with major SMS gateway providers and contains a self-explanatory interface that eases installation.
Key Benefits:
- Personalized SMS alerts
- Security through OTP verification
- Multi-lingual
- Easy integration with SMS gateways
WooCommerce Notifications via SMS
If sending SMS notifications is at the top of your priorities, then this plugin’s perfect for you. WooCommerce SMS Notifications lets you broadcast messages in real-time whenever there are order changes, deliveries, and other related activities. This plugin supports various SMS gateways which enhances its usability depending on the geographical location of the user.
Main Benefits:
- Fast phone alerts about the changes in the orders
- Works with the most popular SMS gateways
- Support notifications for both admins and customers
- Straightforward installation and setting up
Comparison of Free and Premium WooCommerce SMS & OTP Plugins
WooCommerce SMS and OTP plugins free and paid variants are both available on the web, but the choice between the two most often depends on the needs of the store.
For Free Variants
To be more precise, free variants do have some small usage limitations such as the ability to send order alerts or OTP verification. These may suit the needs of tiny enterprises, or anyone in the early stages of realizing the advantages of SMS messages and OTPs. However, they also tend to have a lot fewer features, customisability, and support.
For Paid Variants
The paid WooCommerce SMS & OTP plugin, conversely, allows for such integration with several SMS gateways, allows for better safety features, and provides more tools for analytics. Such versions usually offer a high level of assistance and maintenance as they are usually revised regularly for usability with the current WooCommerce version.
Installation and Setup
Setting up the SMS and OTP plugin for WooCommerce is not complicated. Below is a very simple procedure to begin with:
Step 1: Install the Plugin
- From the WooCommerce backend, go to Plugins > Add New.
- Search for desired the sms or OTP plugin (e.g. WooCommerce SMS & OTP Plugin).
- Click Install and then Activate.
Step 2: Configure the Settings
- Go to WooCommerce > Settings > SMS/ OTP settings.
- Select your preferred SMS gateway (note that you may have to register for a gateway service if you do not have one before).
- Set the WooCommerce SMS Notifications such as which events result in a message being sent (like order confirmation, shipping, etc.)
Step 3: Enable OTP Verification
- Under the settings of the plugin enable the OTP verification in the following cases during the checkout, login, and account updates.
- If you want you can change the OTP message template.
Step 4: Test the Setup
- Make a test purchase place it in the cart of the website and check if the notifications via SMS are working properly.
- Then, log out and log in again, taking advantage of the OTP functionality and checking if it works as intended.
Bottom Line
WooCommerce has SMS and OTP plugins, which are very useful for the improvement of customer interaction, increased security, and better experience of the online shop. These tools equally serve customer-interacting business owners and managers of large-scale online shops.
You can evaluate and rate many of the available Woocommerce Plugin and their free or premium versions to know what is right for your store. The ease of the installation and setup process is another reason why these tools are beneficial and worth pursuing.
Frequently Asked Questions
1. Are WooCommerce SMS Plugins Compatible with Several SMS Gateway Services?
Yes, most of the WooCommerce SMS plugin services allow integration with other SMS gateways allowing you to use them based on your region or consumer needs.
2. Do I need any technical skills to be able to set up WooCommerce SMS and OTP plugins?
No, the WooCommerce SMS & OTP plugin is built for everyone. You can simply download them and set them up without doing any programming.
3. How do OTP plugins deter fraud?
OTP plugins provide additional protection when buyers would be making important actions by implementing the use of a one-time password making sure that the right authorized user moves forward.
4. Am I allowed to send notifications without limitation?
The limitation, in most cases, depends on the provider of the SMS gateway. Free plugins might come with a lot of limitations while premium ones are more flexible.
